Open
One number. A new story.
Visitors open the guide in WhatsApp and enter the station number. No extra app. No device to collect.
A new way to discover
Turn every stop into a story — in your visitors’ language.
A WhatsApp audio guide for museums and visitor attractions. Beautifully produced stories, up to ten languages per tour, and answers grounded in your approved content. All on the phone your visitors already carry.
Request a demoNo extra app. No rental devices. Just WhatsApp.
Castle audio guideYour visit, your language
TODAY
9:41
9:41 Listen in
Less friction. More discovery.
Listen
Stories in their language.
Professionally produced audio stories — up to ten languages per tour, from over 70 available. A familiar chat. A new perspective.
Ask
Let curiosity lead.
Visitors ask follow-up questions in the chat. AI answers only from the texts your venue has approved.
70+languages available
48 hfrom approval to launch
0apps to install
1person accountable
02 / Your knowledge, respected
Your venue stays the source.
A great guide knows what to say. And when to stop. Every answer is bounded by the texts you approve.
Approved source · Station 07
Station 07 · The old watchtower
The tower was completed in 1482 and served as a watchtower.
Guards kept watch over the valley, day and night.
Every stone was hauled up by hand.
Approved by your venue
When was the tower completed?
The tower was completed in 1482.
The highlighted passage supplies the answer.How much did construction cost?
That information isn't included in this guide.
No invented details. No answer beyond your material.Illustrative source text and dialogues. You define the content for your own venue.
03 / Explore the possibilities
Different places. The same curiosity.
Eleven working demo environments, ready to explore. Request personal access to experience the guide in WhatsApp.
Demo environments, not customer references. Access is shared personally on request.
04 / From your knowledge to their headphones
What you provide. What we deliver.
You know your place best. We take care of turning that knowledge into a guide visitors want to hear.
The knowledge. The final say.
- Source texts and background material
- Your choice of stations and languages
- One contact for questions and approvals
- Approval of content before publication
The production. The complete guide.
- Story development and station scripts
- Translation and professional audio production
- WhatsApp setup and answers from approved texts
- Implementation and coordinated content updates
05 / After the visit
Praise goes public. Concerns come to you.
Every tour ends with a question that works for your venue: the review flow turns delighted visitors into public ratings — and catches problems before they end up online.
The guide asks at the right moment
At the end of the tour — while the experience is still fresh — the guide asks how the visit was. One tap, no forms.
Delighted visitors become public reviews
Whoever taps “Excellent” receives a direct link to your Google or Tripadvisor profile — you choose the platform. The moment of enthusiasm is captured, not lost at the exit.
Critical feedback stays in the house
A disappointed visitor is never sent to a review site. Their feedback goes quietly to your team — by WhatsApp or email — so you hear about problems first and can react while the visitor is still nearby.
The result over time: your public rating grows from real enthusiasm, while concerns reach the people who can fix them.
“Not so good” goes to your team only — never to a review site.
A direct line to the person behind it
One person accountable. From first hello to launch.
I’m Frederic, founder of AIsellence. I’m your direct contact for content, production and implementation. We work together to make sure your guide sounds like your venue — and stays true to what you want to share.
Frederic AnanouFounder · Bonn, GermanyImplementation from a single source
06 / Good questions
Before you press play.
Do visitors need WhatsApp and internet access?
Yes. Visitors need WhatsApp on their own smartphone and an internet connection via mobile data or your Wi-Fi. They do not need to install an additional guide app or borrow a device.
Who produces and approves the content?
You provide your source material and decide what may be shared. We turn it into station scripts, translations and professionally produced audio stories. Your venue approves the content before it goes live. For updates, you send us the changes and approve the revised version before publication.
Which languages can we offer?
Each tour offers up to ten languages in the WhatsApp language menu, chosen from more than 70 available languages. We agree the selection with you based on your visitors; translation and audio production are part of the content process. Tell us which languages matter to your venue in your demo request.
What happens if the guide does not know an answer?
It clearly says that the information is not included in the guide. Answers are limited to the texts your venue has approved. The guide is not intended to add facts from the open internet or guess missing details.
What about visitor data?
Visitors use their own WhatsApp account, so WhatsApp processes data under its own terms. The guide processes messages to provide audio and answers. Before launch, we clarify with your venue which service providers are involved, access permissions, retention and deletion, and the required privacy information. Please do not send sensitive personal information in the guide.
Your next story starts here
Hear what’s possible for your venue.
Tell us a little about your venue. Frederic will personally send your demo access via WhatsApp so you can explore in your own time. No meeting required.